ANSWERS TO SOME FREQUENTLY ASKED QUESTIONS

1) What does AIA provide?

2) What is your quality and ultimate value if we use you?

3) What does AIA do that other Office Systems / Furniture Services competitors don’t do?

4) What does AIA have that other Office Systems / Furniture Services competitors don’t have?

5) How big of a job can AIA handle?

6) What is your storage capacity?

7) How big is your service area?

1) AIA Provides...
a. Manpower, expertise and equipment to install office systems.
b. Uniformed professionals that are factory certified.
c. Project management to assure meeting specifications including schedule.
d. Strong and effective communication with customers that is both timely and thorough.
e. Warehousing, storage and delivery services.
f. Receiving and distribution of office system product
g. Relocation and/or reconfiguration of existing office furniture systems.

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2) Our quality and ultimate value when you choose AIA is...
a. Our focus on operations quality and installation performance assures that original specifications are met 100% of the time.
b. All major installations led by experienced Project Managers.
c. Pre-installation checklist is signed off by Installation Supervisor.
d. Post-installation punch list (signed) assures product is correct and identifies any outstanding issues.
e. Thorough cleaning of product and work area
f. All this, and we are priced competitively. That’s value.

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3) What AIA does that other Office Systems / Furniture Services competitors don’t do... a. Emergency service at a moment’s notice.
b. Fast quote turnaround in less than one business day.
c. Schedule your job within 1 to 4 business days.
d. Free 24 hour receiving reports and monthly inventory reports.
e. Provide all services relevant to office furniture / systems.

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4) What AIA has that other Office Systems / Furniture Services competitors don’t...
a. The initiative to make the project happen as needed.
b. Emergency services to expedite customer schedules.
c. Very high employee retention, experience and capability.
d. Very high supervisor retention, experience and capability.
e. Pre-punch to assure quality control.
f. Post-punch list to assure quality assurance.
g. Above 95% customer repeat business rate.

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5) The job size that AIA can handle...
a. Anything from delivering a chair to installing thousands of workstations.

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6) Our capacity...
a. 85,000 square feet of racked warehouse space with sixteen receiving docks.

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7) We service the following areas...
a. Immediate market – Georgia
b. Primary market - South Eastern United States
c. Expanded market – United States

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